Refund policy

Returns & Refund Policy

All sales are final. We do not accept returns or exchanges.

Because many of our items are limited-run or produced in small quantities, we are unable to restock returned merchandise. For this reason, please review product descriptions carefully before placing your order.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include:

• Your order number
• A description of the issue
• A photo of the item and packaging

Once reviewed, we will offer a replacement or refund at our discretion.

Shipping Issues

We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout. Please double-check your shipping address before placing your order.

Contact

For any order issues, please contact us at: scmsstore@seattlechambermusic.org

We will respond as quickly as possible.