Privacy policy

Last updated: August 27, 2026

Seattle Chamber Music Society ("SCMS," "we," "us," or "our") operates the Seattle Chamber Music Society Store and website (the "Services"). This Privacy Policy explains what personal information we collect, how we use it, and the circumstances in which it may be processed or disclosed when you visit our website, place an order, or otherwise interact with our Services.

Our store is hosted by Shopify. Shopify provides the technology that allows us to operate our online store, process orders and payments, and provide other ecommerce services. Shopify's processing of personal information is also subject to the Shopify Consumer Privacy Policy.

Information We Collect

Depending on how you interact with our Services, we may collect:

Contact information, such as your name, email address, phone number, billing address, and shipping address.
Order and transaction information, such as products purchased, order history, payment method, and transaction details.
Payment information, such as payment card or other payment details necessary to process a transaction. Payment information is processed through Shopify and its payment processing partners.
Communications, such as information you provide when you contact us with a question or request.
Account information, if you create an account, such as your email address, password, and account preferences.
Device and usage information, such as your IP address, browser type, device information, and information about how you interact with our website. This information may be collected automatically through cookies and similar technologies.

How We Use Your Information

We use personal information only as reasonably necessary to operate our store and provide our Services. This may include:

Processing and fulfilling your orders.
Processing payments and preventing fraudulent transactions.
Arranging shipping and delivery.
Communicating with you about your orders, purchases, or requests.
Providing customer service.
Maintaining and improving our website and online store.
Maintaining the security of our Services.
Complying with applicable laws and responding to valid legal requests.
Maintaining appropriate business and financial records.

If you choose to receive promotional communications from us, we may use your email address to send those communications. You can unsubscribe from promotional emails at any time.

How We Share Your Information

SCMS does not sell your personal information. We do not independently share your personal information with third parties for their own marketing purposes.

Some information must be provided to other companies in order for us to operate the store and complete your transactions. These companies process information on our behalf or as part of providing services you have requested. For example:

Shopify hosts our online store and processes information necessary to operate the Services, including information related to orders, payments, checkout, and customer interactions.
Payment processors and financial institutions process payment transactions and help prevent fraud.
Shipping and delivery providers receive information necessary to deliver your order.
Technology and service providers may process information when necessary to provide services such as website functionality, security, hosting, or customer support.

We do not authorize these service providers to use your personal information for their own unrelated marketing purposes.

We may also disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect the rights, safety, or property of SCMS, our customers, or others.

Shopify and Shopify Network Intelligence

Our store is hosted by Shopify. Because we use Shopify's Managed Payment Methods, our store uses Shopify Network Intelligence. Shopify states that Network Intelligence allows Shopify to use customer data from our store together with data from other Shopify merchants and Shopify to provide certain enhanced services, including features related to personalization, store performance, and advertising. No other Shopify merchant is given access to our customer data.

Shopify's processing of personal information for these purposes is governed by Shopify's own privacy practices. You can learn more about how Shopify processes personal information in the Shopify Consumer Privacy Policy.

Depending on where you live, you may have rights to opt out of certain processing that may be considered the "sale" or "sharing" of personal information or targeted advertising under applicable privacy laws. Shopify provides tools for exercising these rights, including its privacy portal and the data-sharing opt-out tools available through our store.

Our use of Shopify does not change our own policy that SCMS does not sell customer information or independently provide customer information to third parties for their own marketing purposes.

Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to operate the Services, remember preferences, maintain shopping carts, provide secure checkout, understand website usage, and support other website functionality.

Some cookies and technologies may be provided by Shopify or other service providers. Where required by applicable law, we provide choices regarding non-essential cookies and similar technologies.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to applicable exceptions.
Request a copy of certain personal information.
Opt out of certain processing of personal information where required by applicable law.
Opt out of promotional communications from us.

You may contact us using the information below to exercise applicable rights. We may need to verify your identity before completing certain requests.

For privacy rights relating specifically to information processed by Shopify, you may also use Shopify's privacy tools and Shopify Privacy Policy.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and financial records, fulfill legal or regulatory obligations, resolve disputes, and enforce our agreements and policies.

Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, our practices, or applicable legal requirements. When we make changes, we will update the "Last updated" date at the top of this policy.